Terms of Service
Legal texts for Shopify or WooCommerce online stores
If your website is an online store on Shopify, a WordPress with WooCommerce or a PrestaShop, you are required to have a legal texts page that details all general terms of sale.
What does the general terms of sale document contain?
The document generally comprises a set of clauses that regulate the way users access, browse and place orders or purchase requests on the site or website. It also establishes a series of rights, obligations and responsibilities that correspond to each party during the course of the purchase transaction.
Information relating to general terms of sale:
- The products or services that can be purchased or contracted through the website.
- The existence of a registration to make purchases or orders on the website.
- The existence of Particular Terms of Sale where the categories of products and/or services offered on the website are described and listed.
- The payment methods accepted on the website.
- The information relating to the delivery of products (geographical scope of deliveries and name of the company responsible for them).
- The details for exercising the right of withdrawal of products and/or services purchased on the website (communication address of the right exercised and, where appropriate, of delivery of the products).
- Where applicable, the reference to the after-sales service offered.
Applicable legislation to the general terms of sale document
The legislation applicable to the general terms of sale document is governed by the following regulations:
Applicable legislation:
- Royal Legislative Decree 1/2007, of November 16, approving the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws
- Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE)
- Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights
- Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016
Your business runs on memory, WhatsApp and five spreadsheets.
SOM-OS turns it into a system: captures clients, serves them, sells and gets paid — even while you sleep. Touch the demos: they are real.
Be found when they look for you
People search Google for you and you don't show up. Or a slow, embarrassing website does.
A website of your own, serious and fast, built to turn visits into customers. The first step to existing on the internet.
- Loads in a second, not ten
- Shows up on Google when they search
- Looks perfect on mobile
Your whole business in one place
A spreadsheet for clients, another for invoices, WhatsApp for decisions… and none of it talks to each other.
Clients, tasks, invoices and to-dos in the same place — with an assistant that remembers everything for you and tells you what today needs.
- No more “where did I write that down?”
- Repetitive work: the system does it
- Everything important, at a glance
No customer slips away unanswered
Inquiries by WhatsApp, email and phone… and half of them get lost in the noise.
Everything people send you lands in one place, sorted and prioritized. You know who contacted you, what they want and what to do next.
- Every inquiry in one place
- Tells you which lead is urgent
- Nobody is left without an answer
Your store open at night too
You close at six and stop selling until tomorrow. And store platforms eat your margin.
Your catalog, your checkout, your inventory and your orders under your brand. Sell 24/7 with no middleman fees.
- Sell while you sleep
- Inventory always up to date
- No platform commissions
Post once. Be everywhere.
Every social network separately, the same post six times… and in the end you post nothing.
Write once and it appears on all your networks at the right time. And you see which content works without opening six apps.
- One post, all your networks
- Publishes itself, on schedule
- Know which content works
Nobody left waiting for a reply
Instagram messages mixed with email, lost tickets and customers tired of waiting.
All conversations in one inbox, with instant prepared replies. You approve, the system answers.
- One inbox for every channel
- Replies in minutes, not hours
- The urgent never gets buried
