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Confidentiality Notice

What is the confidentiality notice of email signatures?

The confidentiality notice is a legal text that is usually placed in the signature of corporate emails to alert the recipient of the email to certain circumstances, generally related to the confidentiality of the content.

Is the confidentiality notice mandatory in emails?

This type of signatures are purely informative and you can completely dispense with them except in some very specific cases. The reason why it is not mandatory is because under GDPR law, we cannot send an email to a person who has not given us prior consent.

Can I send advertising emails?

The General Data Protection Regulation (GDPR) requires having express consent from the recipient for the receipt of advertising emails or commercial content from our company.

Restrictions for sending advertising:

Even in cases where sending advertising is allowed (customers and recipients who have authorized sending), other provisions must be taken into account for the sending to be legal:

  • The email recipient has the right to unsubscribe at any time, i.e., to object to you continuing to send advertising.
  • In any case, the provider must offer the recipient the possibility to object to the processing of their data for promotional purposes through a simple and free procedure, both at the time of collecting the data and in each of the commercial communications addressed to them.
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Demo of a custom website by SOM-OS with visit and lead statistics
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Captador demo: all customer inquiries unified in one CRM
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Support demo: unified inbox with tickets and channels